Privacy Policy

1. Who we are

Ibexia ("we", "us", "our") operates the website ibexiaapp.com, a marketplace for buying and selling travel guides. Our contact email is hello@ibexiaapp.com.

2. What data we collect

• Account data: name, email address, username, and profile information you provide when you register.
• Purchase data: records of guides you buy, including transaction amounts processed through Stripe.
• Creator data: Stripe Connect account details, payout history, and guide upload information.
• Usage data: pages visited, guides downloaded, and aggregated analytics collected via Plausible (cookieless, no personal identifiers).
• Communications: emails you send us and transactional emails we send you.

3. How we use your data

• To process guide purchases and provide download access.
• To pay creator earnings via Stripe Connect.
• To send transactional emails (purchase confirmations, review decisions, account updates).
• To display your public creator profile (display name, bio, guides) if you are an approved seller.
• To prevent fraud and maintain platform security.

4. Legal basis (UK GDPR)

We process your data on the basis of:

• Contract performance: to provide the services you signed up for.
• Legitimate interests: to improve the platform and prevent fraud.
• Consent: for any optional marketing communications (you can opt out at any time).

5. Sharing your data

We do not sell your personal data. We share data with:

• Stripe: payment processing and creator payouts. Stripe Privacy Policy.
• Supabase: database and authentication hosting.
• Resend: transactional email delivery.
• Vercel: website hosting and edge compute.

6. Cookies

We use only essential cookies required for authentication (Supabase session cookies). Our analytics provider, Plausible, is cookieless and collects no personal data. You can decline non-essential cookies via the banner shown on your first visit.

7. Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data, object to processing, and data portability. To exercise any right, email hello@ibexiaapp.com. We will respond within 30 days.

8. Data retention

We retain account data for as long as your account is active. Purchase records are kept for 7 years for financial compliance. You may request account deletion at any time.

9. Changes to this policy

We may update this policy periodically. Material changes will be communicated by email. Continued use of Ibexia after changes constitutes acceptance.

10. Contact

Questions about this policy? Email us at hello@ibexiaapp.com.